Our commitment to data protection, security, and accessibility. Review our full suite of policies, standards, and certifications below.
Legal Policies
Privacy Policy
How we collect, use, and protect your personal data.
Terms of Use
The rules and conditions for using the SipSense IQ™ platform.
Cookie Policy
How we use cookies and similar tracking technologies.
Legal Disclosure
Trademarks, disclaimers, and governing law.
ADA Accessibility Statement
Our commitment to digital accessibility for all users.
Copyright & Trademark Notice
Ownership of platform content, marks, and intellectual property.
Data Processing Agreement (DPA)
Terms governing the processing of personal data on behalf of customers.
Acceptable Use Policy (AUP)
Rules and restrictions for using the platform safely.
Community Guidelines
Standards for respectful and constructive participation.
Content Moderation Policy
How we moderate user-generated content for safety and integrity.
DMCA Takedown Policy
Process for reporting and responding to copyright infringement.
Refund & Billing Policy
Payment terms, billing cycles, and refund eligibility.
Age Restriction Notice (COPPA)
Age requirements and protections for minors.
AI Use Disclosure
How AI is used on the platform and our transparency commitments.
Compliance Documents
SOC 2 Control Matrix
Our SOC 2 Type II controls and compliance mapping.
Security Whitepaper
Our security architecture, practices, and safeguards.
GDPR Compliance Statement
Our compliance with the EU General Data Protection Regulation.
CCPA / CPRA Compliance Statement
Rights of California consumers under CCPA and CPRA.
International Data Transfer Notice
How we handle cross-border data transfers.
Retention & Deletion Policy
How long we retain data and how we delete it.
Breach Notification Policy
How we respond to and notify about data breaches.
Vendor & Sub-Processor List
Third-party providers we use to deliver the platform.
Risk Management Policy
How we identify, assess, and mitigate risks.
Records of Processing Activities (RoPA)
GDPR-mandated records of all data processing activities.
Operational Policies
Incident Response Plan (IRP)
How we respond to security incidents.
Disaster Recovery Plan (DRP)
Ensuring continuity of sensory-intelligence services.
Business Continuity Plan (BCP)
Maintaining operations during disruptions.
Access Control Policy
How access is granted, managed, and revoked.
Change Management Policy
Ensuring safe deployment of updates.
Logging & Monitoring Policy
What we log and how we monitor for security events.
Product-Specific Policies
Community Safety & Anti-Harassment Policy
Zero tolerance for harassment and abuse in community features.
AI Flavor-Mapping Transparency Statement
How AI flavor-mapping works and its limitations.
Sensory Data Ethics Statement
Our ethical commitments for collecting and using sensory data.
Additional Policies
Responsible Disclosure Policy
How security researchers can report vulnerabilities.
Third-Party Services Disclosure
External services we use and their compliance status.
API Use & Integration Policy
Rules for using SipSense IQ™ APIs and integrations.